Nursing supervision in prehospital mobile assistance

Authors

  • Andrea Bernardes Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto
  • Vanessa Gomes Maziero
  • Lívia Barrionuevo El Hetti União Médica Radiológica de Catanduva
  • Maria Cláudia dos Santos Baldin Hospital Estadual de Américo Brasiliense
  • Carmen Silvia Gabriel Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

DOI:

https://doi.org/10.5216/ree.v16i3.21126

Keywords:

Nursing, Supervisory, Emergency Medical Services, Communication

Abstract

The objective of this study was to analyze supervision of Mobile Emergency Assistance Service (SAMU, as per its acronym in Portuguese) in a municipality of the state of São Paulo, Brazil. A qualitative study using thematic content analysis for data analysis was developed. Data were collected in 2011 with a SAMU coordinator and 27 nursing aides who work in Basic Life Support vehicles. Two categories emerged: Singularities of prehospital assistance supervision and Supervision x Communication noise. The results indicate that supervision was considered primordial for this service. However, it is characterized more as an inspection process. Furthermore, nurses are not physically present in this service, a fact that hinders professional qualification. Participants also mentioned difficulties with communication as a supervision tool. In conclusion, supervision has not lived up to the workers’ expectations, favoring the risk of errors, and compromising patient and staff safety.

doi: 10.5216/ree.v16i3.21126.

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Author Biographies

Andrea Bernardes, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira, Doutora em Enfermagem Fundamental. Professora Doutora da Escola de Enfermagem de Ribeirão Preto da Universidade de São Paulo (EERP/USP). Ribeirão Preto, SP, Brasil. E-mail: andreab@eerp.usp.br.

Vanessa Gomes Maziero

Enfermeira, Mestre em Enfermagem Fundamental. Ribeirão Preto, SP, Brasil. E-mail: vamaziero@yahoo.com.br.

Lívia Barrionuevo El Hetti, União Médica Radiológica de Catanduva

Enfermeira. Enfermeira da União Médica Radiológica de Catanduva. Catanduva, SP, Brasil. E-mail: liviaelhetti@hotmail.com.

Maria Cláudia dos Santos Baldin, Hospital Estadual de Américo Brasiliense

Enfermeira. Enfermeira do Hospital Estadual de Américo Brasiliense. Américo Brasiliense, SP, Brasil. E-mail: maria.claudia.santos@hotmail.com.

Carmen Silvia Gabriel, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira, Doutora em Enfermagem em Saúde Pública. Professora Doutora da EERP/USP. Ribeirão Preto, SP, Brasil. E-mail: cgabriel@eerp.usp.br.

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Published

2014-09-30

Issue

Vol. 16 No. 3 (2014)

Section

Original Article