SUS’s care in women’s perception with cervical cancer lesions in Goiânia-GO

Abstract

Cancer of the uterine cervix is priority of health policies in Brazil. Despite of the flow of care  established by the Brazilian Health System(SUS), there is weakness in its operations. This study aimed to analyze the perception of women with uterine cervix lesions on the care by the  SUS in Goiania-GO. It is a descriptive study, with exploratory qualitative approach. The data were obtained through interviews using the critical incident technique, and the content analysis. In the perception of women, the care is permeated by failures in reception, communication, assistance of health professionals, and also the failure of effectiveness and ignorance of flow. It was evidenced the need for reorientation of care model offered to population through awareness of the approaches, to enable the professional and managers develop listening skills, reception and responsibility for the care, so that this reality may be changed.

Descriptors: Uterine cervical neoplasms; Public Health; Perception; Women's Health.