Burnout analyses about professionals of an emergency unit of a general hospital

Abstract

The emergency unit is an environment where unseeded, pressure and stress situation are usual. The research analyses the Burnout Syndrome variables of on nurse and physician professionals of an emergency unit of a general hospital. It is descriptive and quantitative, developed in a hospital in northwest/RS, in 2007, with 38 professionals. The data were collected through the Maslash Burnout Inventory and socio-demographic data. For the statistics treatment were used SPSS and descriptive statistics. The population profile is 57,9% female, between 25 and 30 years old, 60,5% married and they have children, 70,3% have finished high school,2,7% are graduated and 27% are specialized. 34,2% of the professionals work in this area around 3,5 years, 55,3% are around 3,5 years at the emergency unit and 56,8% work exclusively at this place. About the Syndrome dimensions, low scores were verified for emotional decrease and depersonalization, and high incompetence (reverse score). The medical team presented averages of emotional decrease and depersonalization higher than the nursing's and the reverse score, similar in both. The variables related to the work context presented high scores in two categories, however, the medical team got higher averages. The production of the highest knowledge about the issue may contribute on the everyday of these professionals and to abet researchers, helping further studies.