Patient satisfaction in a home-based capillary blood glucose self-monitoring educational program

Authors

  • Denise Ferro University of São Paulo, Ribeirão Preto College of Nursing
  • Vivian Saraiva Veras University of International Integration of the Afro-Brazilian Lusophony
  • Flávia Fernanda Luchetti Rodrigues University of São Paulo, Hospital of Ribeirão Preto
  • Tatiane Aparecida Martins University of São Paulo, Ribeirão Preto College of Nursing
  • Carla Regina de Souza Teixeira University of São Paulo, Ribeirão Preto College of Nursing
  • Manoel Antônio dos Santos University of São Paulo, College of Philosophy, Science, Language and Literature of Ribeirão Preto
  • Maria Lucia Zanetti University of São Paulo, Ribeirão Preto College of Nursing

DOI:

https://doi.org/10.5216/ree.v17i1.25718

Keywords:

Diabetes Mellitus, Patient Satisfaction, Nursing

Abstract

The aim of this cross-sectional study was to assess the satisfaction of patients with diabetes mellitus (DM) after being provided with an educative program for self-monitoring capillary glucose at home. The convenience sample was made of 29 patients, from two basic health units in a city in the interior of São Paulo, in 2012. Patient satisfaction regarding the diabetes education group was assessed using a questionnaire and a form containing sociodemographic variables. Results showed that most of the patients considered the educative program to be excellent/satisfactory. Regarding the information received, the patients stated it met their needs and that they would recommend the program to other people. In conclusion, investments are needed so that the educative programs provided in health services to people with DM are permanently assessed and use satisfaction as an assessment indicator.

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Author Biographies

Denise Ferro, University of São Paulo, Ribeirão Preto College of Nursing

Nurse, Master’s Student, Public Health Graduate Program, Ribeirão Preto College of Nursing, University of São Paulo (EERP/USP), Ribeirão Preto, SP, Brazil. E-mail: denise.ferro@usp.br.

Vivian Saraiva Veras, University of International Integration of the Afro-Brazilian Lusophony

Nurse, Doctor of Fundamental Nursing. Adjunct Professor, University of International Integration of the Afro-Brazilian Lusophony, Acarape, CE, Brazil. E-mail: vivianveras@hotmail.com.

Flávia Fernanda Luchetti Rodrigues, University of São Paulo, Hospital of Ribeirão Preto

Nurse, Doctor of Fundamental Nursing. Teaching Hospital of Ribeirão Preto (HCFMRP) of USP, Ribeirão Preto, SP, Brazil. E-mail: flavialuchetti@gmail.com.

Tatiane Aparecida Martins, University of São Paulo, Ribeirão Preto College of Nursing

Nurse, Master of Fundamental Nursing. Doctoral Student, Fundamental Nursing Graduate Program, EERP/USP, Ribeirão Preto, SP, Brazil. E-mail: tatianemartins@hotmail.com.

Carla Regina de Souza Teixeira, University of São Paulo, Ribeirão Preto College of Nursing

Nurse, Doctor of Fundamental Nursing. Associate Professor, EERP/USP, Ribeirão Preto, SP, Brazil. E-mail: carlarst@eerp.usp.br.

Manoel Antônio dos Santos, University of São Paulo, College of Philosophy, Science, Language and Literature of Ribeirão Preto

Psychologist, Doctor of Clinical Psychology. Associate Professor, College of Philosophy, Science, Language and Literature of Ribeirão Preto, USP, Ribeirão Preto, SP, Brazil. E-mail: masantos@ffclrp.usp.br.

Maria Lucia Zanetti, University of São Paulo, Ribeirão Preto College of Nursing

Nurse, Doctor of Nursing. Associate Professor, EERP/USP, Ribeirão Preto, SP, Brazil. E-mail: zanetti@eerp.usp.br.

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Published

2015-03-31

Issue

Vol. 17 No. 1 (2015)

Section

Original Article