Intervention for managers' nurse development in a public hospital based on action research

Abstract

This research aimed to describe the managers’ nurse development process to a better professional performance. The method was the Action Research with 24 nurses from a public hospital in Goiania/Goias/Brazil. Data were collected through meetings that was guided by the experimental learning cycle and group dynamics, and recorded in a field-notes diary and audio recordings. These data were organized and descriptively analyzed considering the participants’ speeches’ value meanings and also the group dynamics’. From the intervention resulted thoughts about the manager’s position, the diagnosis about itself and strengths and those that require improvement, besides to indicate necessary changes. The Action Research and the learning cycle proved to be an effective tool for nurses’ qualification, because made possible to be ahead of the cognitive dimension that involves the management learning and to allow the extent of emotional and attitudinal levels.

Descriptors: Health Services Administration; Nursing Service, Hospital; Nursing Staff.