Development of a mobile application to support the Community Health Workers in assisting the mother-newborn dyad during home visits
DOI:
https://doi.org/10.5216/ree.v24.70509Keywords:
Telenursing, mHealth, Community Health Workers, Infant, Newborn, Primary Health CareAbstract
Objective: to develop a mobile application to support the care practice of the community health workers (CHWs) with the mother-newborn dyad. Methods: a methodological study was conducted with the CHWs in a city in the countryside of the state of Paraná. The three phases recommended by the Human-Centered Design were used, involving 280 CHWs in the first phase and testing of the pilot application with 73 participants, representing the 74 Family Health Strategy teams. The final evaluation of the application and intervention took place in two focus groups, with the attendance of 21 professionals. Results: based on the identification of the professionals' main needs for assistance to the mother-newborn dyad, the archetype of the pilot application was derived and configured in 55 screens, contemplating the guidelines of the Mother Network Program of Paraná (in Portuguese, Programa da Rede Mãe Paranaense). The potentialities of the application include feelings of confidence and reassurance of security regarding the information and conduct, through the support offered by the application, and easier illustration of the guidelines to the puerperal woman with the use of the resources provided by the application. Conclusion: the study demonstrated the system's feasibility, acceptability, and usability based on mobile health (mHealth) as support for the community health agent's work with the mother-newborn dyad.
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