Permanent/continuing education as management strategies in Mobile Emergency Care Services

Authors

  • Livia Barrionuevo El Hetti
  • Andrea Bernardes Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto
  • Carmen Silvia Gabriel Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto
  • Cinira Magali Fortuna Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto
  • Vanessa Gomes Maziero Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

DOI:

https://doi.org/10.5216/ree.v15i4.24405

Keywords:

Nursing, Education, Continuing, Emergency Relief

Abstract

The objective of this study was to analyze the perception that healthcare professionals make of permanent and/or continuing education at the Mobile Emergency Care Services in a municipality in São Paulo state. This qualitative study was performed using thematic content analysis. Interviews were conducted with 30 healthcare professionals, which revealed two categories: Unawareness of the theme by the institutional actor; Realized and reported needs. Results showed that permanent education remains incipient at this service. A lack of compliance to protocols, ineffective communication, poor supervision, lack of preparation to care for psychiatric patients, need for humanization and a lack of psychological support to healthcare professionals were highlighted as problems to be solved. It was identified that permanent education should receive close attention as a strategy for improving practice in emergency care services. Understanding the concept and its implementation in everyday practice are a great challenge in this setting.

Descriptors: Nursing; Education; Education, Continuing; Emergency Relief; Emergency Relief.

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Author Biographies

Livia Barrionuevo El Hetti

Enfermeira. Ribeirão Preto, SP, Brasil. E-mail: liviaelhetti@hotmail.com.

Andrea Bernardes, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira, Doutora em Enfermagem Fundamental. Professora Doutora da Escola de Enfermagem de Ribeirão Preto da Universidade de São Paulo (EERP/USP). Ribeirão Preto, SP, Brasil. E-mail: andreab@eerp.usp.br.

Carmen Silvia Gabriel, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira, Doutora em Enfermagem em Saúde Pública. Professora Doutora da EERP/USP. Ribeirão Preto, SP, Brasil. E-mail: cgabriel@eerp.usp.br.

Cinira Magali Fortuna, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira, Doutora em Enfermagem em Saúde Pública. Professora Doutora da EERP/USP. Ribeirão Preto, SP, Brasil. E-mail: fortuna@eerp.usp.br.

Vanessa Gomes Maziero, Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto

Enfermeira. Discente do Programa de Pós-Graduação em Enfermagem Fundamental, nível Mestrado, da EERP/USP. Ribeirão Preto, SP, Brasil. E-mail: vamaziero@yahoo.com.br.

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Published

2013-12-31

How to Cite

1.
El Hetti LB, Bernardes A, Gabriel CS, Fortuna CM, Maziero VG. Permanent/continuing education as management strategies in Mobile Emergency Care Services. Rev. Eletr. Enferm. [Internet]. 2013 Dec. 31 [cited 2024 Aug. 16];15(4):973-82. Available from: https://revistas.ufg.br/fen/article/view/24405

Issue

Vol. 15 No. 4 (2013)

Section

Original Article