Characteristics of frequent emergency care service clients: an integrative review

Authors

  • Aline Marques Acosta Universidade Federal do Rio Grande do Sul, Escola de Enfermagem
  • Maria Alice Dias da Silva Lima Universidade Federal do Rio Grande do Sul, Escola de Enfermagem

DOI:

https://doi.org/10.5216/ree.v15i2.17526

Keywords:

Emergency Nursing, Emergency Medical Services, Emergency Service, Hospital

Abstract

doi: 10.5216/ree.v15i2.17526 - http://dx.doi.org/10.5216/ree.v15i2.17526

 

ABSTRACT

The objective of this study was to identify and analyze the knowledge development regarding the characteristics of frequent emergency care service clients. An integrative review was performed, with searches on the databases of the Science Direct, Cumulative Index to Nursing and Allied Health Literature (CINAHL), Medical Literature Analysis and Retrieval System Online (MEDLINE), Latin-American and Caribbean Health Sciences Literature (LILACS) and the Scientific Electronic Library Online (SCIELO). A total of 26 articles met the inclusion criteria and were, thus, selected. It was found that, generally, frequent clients are mostly female, of ages between 30 and 65 years and unemployed. They are generally more socioeconomically vulnerable and have more health problems, and, therefore, use other health systems more often. It is highlighted that studies on this theme are scarce in Brazil, as are international studies with strong evidence.

Descriptors: Emergency Nursing; Emergency Medical Services; Emergency Service, Hospital.

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Author Biographies

Aline Marques Acosta, Universidade Federal do Rio Grande do Sul, Escola de Enfermagem

Enfermeira, Mestre em Enfermagem. Discente do Programa de Pós-Graduação em Enfermagem, nível Doutorado, da Escola de Enfermagem da Universidade Federal do Rio Grande do Sul (EENF/UFRGS). Porto Alegre, RS, Brasil. E-mail: aline.acosta@gmail.com.

Maria Alice Dias da Silva Lima, Universidade Federal do Rio Grande do Sul, Escola de Enfermagem

Enfermeira, Doutora em Enfermagem. Professora Associada IV da EENF/UFRGS. Porto Alegre, RS, Brasil. E-mail: malice@enf.ufrgs.br.

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Published

2013-06-30

Issue

Vol. 15 No. 2 (2013)

Section

Review Article